COMMITTED TO SERVICE
At APP Systems Services (APP), we are oriented towards fulfilling our customers’ needs and are committed to provide the highest level of after-sales service to our customers’ satisfaction. We strive relentlessly to improve and adopt the best practices to maintain our competitive edge as the best in class service provider. This dedication is reflected in our corporate slogan – “Committed to Service.”
APP HQ is strategically located in the Western Central part of Singapore, easily accessible to all industrial zones and is fully equipped with leading-edge test and service facilities covering a floor area of more than 30,000 sqf. Also housed within the APP Enterprise building is our specially designed 24/7 air-conditioned storage area and Class 1000 Cleanroom enabled with an intelligent computerized inventory control system to ensure ready availability of necessary stocks at all times.
We represent a stable of highly reputable brands who are world leaders in their field of expertise, such as Bühler Leybold Optics (Germany), Edwards CTI-Cryogenics (USA), KLA-Zeta (USA), Pfeiffer Vacuum (Germany), Solvay (Italy), Thermo Fisher Scientific (USA), Tuthill (USA), White Knight Fluid Handling (USA) just to name a few.
Our people are our most important asset. To provide our best in services, our qualified and experienced engineers are well-trained to troubleshoot, test and calibrate on equipment. Therefore, continuous training to deliver the necessary competence is part of our ISO 9001 Quality Initiatives.
APP is certified in accordance with international quality standards – ISO 9001, affirming our dedication in out continuous commitment to provide quality products and services to our customers.
Workplace Safety & Health
The bizSAFE standard has been achieved by APP from the beginning of 2011. This signifies high safety and health standards in the work premises.
APP has spread its wings and established a strong presence and network in Southeast Asia and India to serve our customers more effectively. Our regional branches of sales offices and service centers are strategically located in major prominent cities and capitals of Malaysia, Thailand, Indonesia, Philippines and Vietnam. Beyond the shores of the Southeast Asia region, we have also established our presence in India, currently in Bangalore and Delhi. We plan to expand our operations to other cities in the Indian sub-continent and other potential countries in the Asia-Pacific region.
Our headquarter in Singapore performs the role of the main sales and service hub for our regional operations. Supported by our regional service centers (Kuala Lumpur, Penang, Bangkok, Jakarta, Manila and Bangalore) and more than 10 other sales offices, our customers can be assured of prompt service and local support every time, anywhere.